Order processing
Your order will be processed and shipped within 1 to 5 business days from the date of your order. If the delay is longer than 4 days, we will send you an email update regarding your order.
Order tracking
Once your order has been shipped, you will receive a confirmation e-mail containing a tracking link. Click on this link for the latest tracking information.
Contact us if you have any questions about your order.
CANADA
SERVICE | PROVINCE | SHIPPING COSTS | TRANSIT TIME |
STANDARD - MORE THAN 125 $* | QUEBEC* & ONTRIO | FREE |
3-4 WORKING DAYS |
STANDARD - LESS THAN 125 $* | QUEBEC* & ONTRIO | $10 | 3-4 WORKING DAYS |
STANDARD - MORE THAN 200 $* | MARITIMES | FREE |
3-4 WORKING DAYS |
STANDARD - LESS THAN 200 $* | MARITIMES | $15 | 3-4 WORKING DAYS |
EXPRESS | $25 | $25 | 1-3 WORKING DAYS |
**With the exception of very remote regions such as îles-de-la-Madeleine and Fermont
UNITED STATES
SERVICE |
SHIPPING COSTS |
**TRANSIT TIME |
STANDARD (MORE THAN *$200) |
FREE |
4-8 WORKING DAYS |
STANDARD |
$30 |
4-8 WORKING DAYS |
EXPRESS |
$40 |
2-5 WORKING DAYS |
EUROPE & OTHERS
Contact us for a shipping quote at info@lilyvogue.ca
Remarks:
- Delivery times are estimates provided by carriers. Delivery times may vary during certain periods of the year (e.g. public holidays, Black Friday, Cyber Monday, etc.).
- Standard international shipping charges do not include taxes and duties, which vary by region.
Duties and taxes
We are unable to provide an estimate of duties and taxes, as this information varies from country to country.
Please note: if you are ordering online from abroad, you will be responsible for all duties, taxes and customs charges. If charges are applied to your order, the carrier will collect the additional charges from the recipient at the time of delivery. If your order is refused, you will have to pay the shipping costs.